The organisation acts before the decision is explained
The gap between a decision and its explanation.
By the time a decision is explained, the organisation has often already acted on it.
Not because people ignored it. Because they explained it themselves.
Something changes. The explanation catches up later.
The gap doesn't stay empty.
People make sense of what they can see.
By the time the official version arrives, meaning has already formed. Interpretations already exist.
The explanation now has to compete with them.
And the organisation is already acting on a different one.