Defaults

The same three words can have different prices

Three words, two rooms.

The same three words can have different prices.
"I don't know."

In one organisation they're almost free:
Someone says them, the room adjusts, and the conversation carries on without anyone breaking stride.

In another, they cost more:
The room pauses. The attention shifts from the uncertainty to the person who said it.

Nothing about the words changed.

Only what the organisation had taught them they would cost.

Every pattern is pointing at something.

The question is what.

→ See what yours is pointing at
Spiral of Scale®